We've all heard Peter Drucker's famous saying "if you can't measure it, you can't improve it". As an RTO you're expected to track and measure all sorts of stats and numbers for the Government. But what about your own stats? When will you find the time to measure and improve on the numbers that matter to your RTO business?
Among the most common benefits RTOs look for these days are: usability, functionality, productivity and flexibility. Of course there's also cost. I'm not aiming to solve all your headaches today, but tell me: as an RTO, which of these are important to you? Certificates Reports Study Plans Workbooks Assignments Formal training plans Standard letters Letter of Offer Reports My guess is you would have said YES to at least 3 items. Now, ...