TMS Features that can Streamline and Automate SRTO 2015 Compliance

Posted by Bruno Cozzi on 05/06/2018


Why would you invest a significant chunk of your hard-earned revenue in a Training Management System that doesn’t help you to streamline and meet your compliance reporting requirements?

If you’re an RTO you'll understand your obligations within the Standards for National VET Registered (NVR) Training Organisations (SRTO) very well. But how well do your systems support you when complying with them?

This article will help you to identify what to look for in a Training management System (TMS), to ensure its features and services help you map to the SRTO standards in a compliant, accurate, easy and reliable way.

Some Background

SRTO 2015 came into force on 1st January 2015 and applied to current and new registrations. A compilation of amendments was later released in July 2017. These came into force from 1st January 2018. All current and new RTOs will be audited against these standards.

Having a web-based LMS or Training Management System (TMS) in place enables you to:

  1. Demonstrate a compliant quality management system.
  2. Immediately indicate to an auditor that you have effective, automated, electronic systems in place to minimise duplication, manual effort and human error.
  3. Centralise and index information so that it is searchable and easy to access by users with appropriate security clearance.
  4. Automate daily and frequent processes in an accurate, compliant and user-friendly manner.
  5. Engage your stakeholders, including administrators, trainers, and clients through easy-to-use portals.

SRTO 2015 and the 2017 Amendments consist of 8 Standards broken down into a series of clauses. It includes a set of self-audit templates for new and existing RTOs that will help you prepare for an audit to become or continue operating as, an RTO.

The best way to map your TMS features and services to SRTO is to reverse-engineer the self-audit templates. That’s exactly how we’ve approached this article. Keep in mind that some of the clauses have little or no relevance to a Training Management System. This article summarises the points for you.

Summary of SRTO Map



 TMS Features

Standard 1 The RTO’s training and assessment strategies and practices are responsive to industry and learner needs and meet the requirements of training packages and VET accredited courses.
  • Resource Library: QMS
  • Flexible Delivery Modes:
  • Integration with TGA:
  • Stakeholder Portals:
  • Register of Staff Capabilities:
  • Assessment Library
Standard 2 The operations of the RTO are quality assured.
  • Quality Management System
  • Configuration and Change Control Management
  • Quality Indicators
  • Task and Resource Management
  • Continuous Feedback and Improvement
  • Trainer Assessor Participation
  • Data Provision Requirements
  • Integrated Feedback
Standard 3 The RTO issues, maintains and accepts AQF certification documentation in accordance with these Standards and provides access to learner records.
  • Certificate Manager
  • Range of Awards
  • Certificate Register
  • Reissue Certificates
  • Certificate templates
  • QR Code Verification
  • Study Plans
  • Recognising External Awards
  • RPL and Credit Transfers
Standard 4 Accurate and accessible information about an RTO, its services and performance is available to inform prospective and current learners and clients.
  • Public Website
  • Content-editable Portals
  • USI Webservice
  • Transparent and Accurate Information
  • Information Management and Control
Standard 5 Each learner is properly informed and protected
  • Inform Clients
  • Communication Workflows
  • Training, Role and Professional Dev Plans
  • Invoices and Payments
Standard 6 Complaints and appeals are recorded, acknowledged and dealt with fairly, efficiently and effectively.
  • Complaints, Appeals and Feedback System
  • Corrective Actions and Follow Up
Standard 7 Complaints and appeals are recorded, acknowledged and dealt with fairly, efficiently and effectively.
  • Quality Management System
  • Governance and Compliance workflows
  • Task Scheduling and Accountability
Standard 8 The RTO cooperates with the VET Regulator and is legally compliant at all times.
  • Compliance Reporting
  • Reporting Tools
Schedule 5 Application of the AQF Qualifications Issuance Policy within the VET Sector.
  • Certificate Issuance
  • Certificate Register
Schedule 6 Training providers are required to ensure that learner fees are protected.
  • Transparent Billing and Financial Management
  • Funding Needs
  • Access to Financial Statements

TOPICS Industry Insider Compliance

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